Warranty

General

• Warranty registration is not required to qualify for warranty. Simply ensure you keep the email invoice (don’t delete it).
• All items are inspected thoroughly prior to delivery. Where possible, a picture will be sent to consumer first before delivery.
• Blaze Guard reserves the right to refuse any 1-1 exchange if the defect is deemed to be caused by consumer, intentionally or unintentionally.

Smoke Alarms

• 10 years battery warranty (T&C applies)
  In absence of a review/recommendation to our Facebook page, a 3 years battery warranty will apply instead.
• 10 years product warranty excluding battery
• 100 days fully refundable trial (T&C applies)
• 7 days 1-1 exchange for physical defects
  • Includes only the following:
    • Cracks on smoke alarm

Fire Extinguishers

• 7 days 1-1 exchange for physical defects
  • Includes only the following:
    • Scratch marks on fire extinguisher that are clearly visible from a distance of 30cm
    • Broken safety clip
    • Cracked pressure gauge
• 1 year 1-1 exchange if pressure gauge falls out of green zone